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TECA Member Code of Conduct

TECA members hold that:

  • All dwellings should have safe and comfortable Heating, Cooling and Ventilation systems.
  • These systems should be well-designed, properly installed and properly commissioned in accordance with TECA training and regulatory requirements.

To achieve these goals, each member pledges compliance to the following principles and policies:

  • Our responsibility is to our customer or the dwelling occupant.
  • Honesty and good value are our guiding policies.
  • Within reason, the best available design and installation criteria should be built into every system.
  • Will resolve customer concerns in a timely manner.
  • High standards of health and safety guide our system design and installation.
  • Members shall deal fairly with their respective employers and suppliers.
  • As members of a progressive industry, we encourage research, education, new techniques and improved installation methods, to ensure the greatest value to the customer.
  • We hold inviolate the free enterprise and democratic systems.
  • We, as individual members, assume these responsibilities freely and solemnly, mindful that they are part of our obligation as members of the Thermal Environmental Comfort Association.

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